How can I check on my orders? Can I track the package?

We offer online order status, a feature that will let you check on your past and pending orders. Just click on the Your Account link at the top right of any page. This will take you to the Your Account page, where you can click on Order Status to view your past or pending orders. To get the details of your order, click on Date of Order or Order #. You'll be able to see which items have already shipped and which are in process. If your order was shipped by UPS, we'll even tell you the UPS tracking number.

Is it safe to use my credit card?

Yes. We use the latest encryption technology to keep your information safe. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. See our guarantee details.

What is your privacy policy?

At Deliver Books we are committed to respecting and protecting your privacy. We believe that our site should be a safe environment for anyone who visits and purchases. As a seller of information-related products, we are also committed to providing you the best possible online service and experience as well as the best products. For full details on our Privacy Policy, click here.

What are my payment options?

We accept Delivern Express, MasterCard, Discover, Visa, Checks and Money Orders.

What are my shipping options?

We ship our products around the world. Find specific shipping options and costs. To find out when you will receive your item, you need to consider the availability of the item you ordered and the shipping option you selected. 

Can I cancel an order after it has been submitted?

Yes. All you need to do is send us an email as soon as possible. (We cannot cancel an order once it has entered the shipping process.) Be sure to include your name, email address, order confirmation number, if available, and the product you want to cancel (including title, author, and any other information you have). If you want to change the quantity of an item, please tell us. 

Can I return a product?

Yes. All products sold at our Price List  have 30 days Money-Back Guarantee. If for any reason you are not completely satisfied just return merchandise within 60 days, in saleable conditions, for prompt refund. No questions asked. We unconditionally guarantee every item we sell, simply return it to us  with the enclosed return form for a full refund. We cannot offer a refund for opened cds, videos, tapes, diskettes and software items, but will be happy to offer an exchange. See Policies and Procedures or Our Guarantee and New Customers for additional information. Please complete the return form enclosed with your order and ship the item and the form back to the return address.

Does Deliver Books offer any gift services? 

Do you offer gift certificates?
We have great gift recommendations in our Gift Center, from books and music to video and software, for everyone on your list. We offer a variety of free gift wrap and the opportunity to add a gift message. 

How do I contact Deliver Books?

Just click here to contact us and tell us your concern, and we'll be in touch with you shortly.

Do you carry rare, secondhand, and out-of-print books?

Yes, we're proud to offer  rare, secondhand, and out-of-print books. Whether you're looking for your first book or a rare first edition, you're likely to find it here. If you want, tell us about the rare book your need.

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