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HOW TO MAKE YOUR BUSINESS SURVIVE IN THE 90's MARKET
You may be in Mail Order, Direct Mail, or you may be a local merchant with 150
employees or more; whichever, however or whatever, you've got to know how to
keep your business alive during economic recessions. Any time the cash flow in a
business, large or small, starts to tighten up - the money management of that
business has to be on the ball.
Some of the things you can do and should do, include protecting yourself from
expenditures made on sudden impulse. We've all bought things or services we
really didn't need, simply because we were in the mood, or perhaps due to the
flamboyancy of the advertising, or even because of the persuasiveness of the
sales person. Then we sort of "wake up" a couple of days later and find that
we've committed business funds to hundreds of dollars for an item or service
that's not really essential to the success of our own business.
If you're incorporated, you can eliminate these "impulse purchases" by including
within your by-laws a clause that states: "all purchasing decisions over a
certain amount are contingent upon approval by the board of directors." This
will give you a chance to consider any "impulse purchases" a second time after
you've had a chance to think about the need for your purchase.
If you're business is a partnership, you can tell whoever it is that attempts to
sell you something, that all purchase decisions are contingent upon the approval
of a third party. In reality, the third party can be your partner, one of your
department heads or even one of your suppliers.
If your business is a sole proprietorship, you don't have much to really worry
about because as an individual you have three days to think about your purchase,
and then to nullify that purchase if you think you really don't need it or can't
afford it.
Especially in times of emergency, be sure that you don't "short-change" yourself
on professional services.
Anytime you commit yourself and move full-speed ahead without fully
investigating all the angles, and preparing yourself for all the contingencies
that may arise, you're skating on thin ice. Regardless of the costs involved, it
always pays off in the long run to seek out the advice or experienced
professionals before embarking on a plan that could ruin you.
As an example, an experienced business consultant can fill you in on the 1244
stock or Sub-Chapter S advantages. A very simple process, but one with
tremendous monetary benefits to businesses.
The 1244 status encourages investors to put equity capital into your business
because in the event of a loss, amounts tup to the entire sum of the investment
can be written off in the current year. Without the "1244" classification, any
losses would have to be spread over several years, and this of course, would
severely lessen the attractiveness of your company's stock. Any business owner
who has not filed as a 1244 corporation, has in effect, but himself off from
90-percent of his prospective investors.
Particularly when sales are down, you must be "hard-nosed" with people trying to
sell you luxuries for your business. When your business is booming, you
undoubtedly spend more time allowing different sales people to show you new
models of equipment or a new line of better-looking supplies, but when your
business is down, skip the entertaining frills and concentrate on the basics.
Great care, however, must be taken to maintain courtesy and allow these sellers
to consider you a "friend," and call back at another time.
Whoever maintains your company's books should reflect your way of thinking, and
generate information according to your policies. Thus, you should hire an
outside accountant or accounting firm to figure your return on your investment,
as well as the turnover on your accounts receivable and your inventory. Such an
audit or survey should focus in depth on any or every item within your financial
statement that merits special attention. In this way, you'll probably uncover
any potential financial problems before they arise.
Many small companies set up advisory boards or outside professional people.
These are sometimes known as Power Circles, and once in place, the business
always benefits, especially in times of short operating capital. Such an
advisory board or power circle should include an attorney, a certified public
accountant, civic club leaders, owner/managers or businesses similar to yours,
and retired executives. Setting up such an advisory board of directors is really
quite easy because most people you ask will be honored to serve.
Once your board is set up, you should meet about once a month and present
material for review. Each meeting should be a discussion of your business
problems and an input from your advisors relative to possible solutions.
These members of your board of advisors should offer you advice as well as
alternatives, and provide you with objectivity. No formal decisions need to be
made either at your board meetings nor as a result of them, but you should be
able to gain a great deal from the suggestions you hear.
It should be that most of your customers have the money to pay at least some of
the money they owe you, immediately. To keep them current and the number of
accounts receivable in your files to a minimum, you should call them on the
phone and ask for some kind of explanation why they're falling behind. If you
develop such a habit as a standard part of your operating procedure, you'll find
your invoices will magically be drawn to the front of their piles of bills to
pay. Do not be hesitant nor too much of a "nice guy" when it comes to collecting
money.
Something else that's a very good business practice, but which hew business
owners do is to methodically build a good credit rating with their local banks.
Particularly when you have a good cash flow, you should borrow $100 to $1,00
from your banks every 90-days or so. Simply borrow the money - place it in an
interest-bearing account - and then pay it all back at least a month or so
before it's due. By doing this, you'll increase the borrowing power of your
signature, and strengthen your ability to obtain needed financing on short
notice. This is a kind of business leverage that will be of great value to you
if or whenever your cash position becomes desperate.
By all means, you should join your industry's local and national trade
associations. Most of these organizations have a wealth of information available
- everything from details on your competitors, to average industry sales
figures, to new products, services and trends.
If they give you a membership certificate or wall plaque, you should display
these conspicuously on your office wall. You customers like to see such "seals
of approval" and place additional confidence in your business when they see
them.
Still another thing often overlooked - if at all possible, you should have your
spouse work in the business with you at least 3 to 4 weeks per year. The
important thing is that if, for any reason, you are not available to run the
business, your spouse will be familiar with certain people and situations about
your business. These people should include your attorney, accountant, any
consultants or advisors, your major suppliers and creditors. The long-term
advantages of having your spouse work four weeks per year in your business with
you, greatly outweigh the short-term inconvenience.
Whenever you can, and as often as you need it, you should take advantage of
whatever free business counseling is available.
The Small Business Administration has many excellent booklets, checklists and
brochures available on quite a large variety of businesses. They also have
management and financial assistance programs that can definitely benefit just
about any small business. Most local universities, and many private
organizations hold seminars at very minimal costs, often without charge. You
should also take advantage of free services offered by your bank and local
library.
You may feel no great need for continuing education courses, but if you learn
even one new bit of information that will be of ultimate benefit to you or your
business, the little time spent at a seminar or in a night course, will be a
wise investment.
The important thing about continuing education courses, but if you learn even
one new bit of information that will be of ultimate benefit to you or your
business, the little time spent at a seminar or in a night course, will be a
wise investment.
The important thing about running a small business is to know the direction in
which you're heading - to know on a day-to-day basis, your progress in that
direction - to be aware of what your competitors are doing - industry trends and
sales figures for businesses comparable to the size of yours - to practice good
money management at all times - and to prepare yourself to solve your problems
before they arise.
Generally speaking, times are always tough for small businesses. In order to
survive with a small business, regardless or the economic times, it is essential
that you surround yourself with smart people, and practice sound business
management at all times. Be sure that if you are doing well now, you will
continue to be successful in the future.
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